Human + AI.

Setting the scene for a day of practical transformation, human-centred technology adoption and measurable outcomes.

This session opens with the central question for 2027: how should Malaysia’s employers redesign people, work and workplace as AI becomes embedded in everyday operations? The opening remarks will frame the day around practical transformation, human-centred technology adoption and measurable business outcomes.

AI is reshaping every major HR process, from recruitment and learning to service delivery and workforce planning. This session examines how HR functions can move from isolated AI experiments to a coherent operating model, identifying where automation creates the greatest value, what capabilities HR teams need, and how to link technology investment to business outcomes.

A partner-led session exploring agentic AI and the next generation of intelligent workplace workflows.

The half-life of skills is shrinking as technology changes roles faster than traditional training models can respond. This session explores AI-powered learning, skills intelligence, personalised development and continuous reskilling. It will show how employers can identify capability gaps, build future-ready talent and connect learning investment more directly to workforce planning and business strategy.

Hybrid work has matured from a policy question into an infrastructure and employee experience challenge. This session looks at the platforms, workplace technology, collaboration systems and operating practices required to support distributed teams effectively. It will examine digital friction, productivity, workspace design and how HR and IT can jointly create a consistent experience across physical and virtual environments.

As HR systems collect more workforce data and AI becomes involved in employment decisions, governance is becoming a board-level issue. This presentation covers data privacy, cybersecurity, bias, transparency, vendor risk and human oversight. It will provide a practical framework for using AI and workforce data responsibly without slowing down innovation or undermining employee trust.

A partner-led exploration of people analytics and workforce intelligence.

A partner session on wellbeing, employee experience and sustainable performance.

Many organisations can launch AI pilots; far fewer can scale them responsibly. This session discusses a practical roadmap for prioritising use cases, preparing data, selecting technology, establishing governance, building internal capability and measuring outcomes. The focus is on creating a scalable HR technology architecture rather than accumulating disconnected tools.

As AI becomes embedded across business functions, organisations need to decide which tasks should be automated, augmented or kept human. CHROs, business leaders and technology executives will discuss job redesign, productivity, workforce anxiety, new roles and accountability, sharing how they are approaching human-AI collaboration without treating workforce transformation as a purely technology-led programme.

Organisations are under pressure to increase productivity while employees face rapid technological and organisational change. This panel explores how leadership, workload design, flexibility, wellbeing, manager quality and employee experience interact. Panellists will discuss how to create high-performing environments that remain sustainable, inclusive and attractive to talent rather than technologically efficient but humanly exhausting.

HR technology ecosystems are expanding rapidly, but more tools do not automatically create better HR. This closing panel examines HCM platforms, AI solutions, integrations, cybersecurity, data architecture and vendor selection. Leaders will discuss what should be bought, built or consolidated, how to evaluate ROI, and what a practical, scalable HR technology stack should look like for Malaysia in 2027.

A private dinner session, open for sponsorship. Contact Maggie Liu to discuss a customised dinner.